Ecommerce site Rue La La, which offers deals on designer fashion and goods, wants its members to have a great experience so they keep coming back. “How do we stay top of mind for our best members and encourage them to come back over long periods of time?” said Jeff Steeves, VP of marketing at […]
Traditional web analytics tell advertisers if someone converted, but don’t always provide the context for why. A new breed of analytics solutions, such as ContentSquare and Qubit, hope to break free of these confines by combining data and machine learning to improve personalization. And retailers are among their earliest adopters. French beauty and skin care […]
As Amazon’s commerce and advertising revenues continue to skyrocket, the company’s enigmatic policies remain a core feature of the platform. While leading digital ad platforms like Google and Facebook churn out regular product updates and constantly brief media and customers on policy nuances, Amazon keeps even its closest partners in the dark, according to several […]
America’s most data-driven retailers and product manufacturers increasingly use mobile channels to drive shoppers to a store. Take the big kahuna. Walmart two weeks ago began offering discounts for products selected online and then picked up at a store. Walmart clears the margin on those discounts because the retailer can push products through its stores […]
CPG brands are among the highest-spending advertisers, but are at the mercy of e-commerce and retail companies that own the data. Bazaarvoice, a hosted platform for ecommerce ratings and reviews, is now ramping up a data collection business to provide those insights-impoverished CPG brands with new ways to measure and target consumers. Bazaarvoice doesn’t sell […]
Frontier Airlines is on a quest to facilitate direct customer relationships. To do that, it’s turned to Qubit to build a personalization engine from scratch. While site personalization and cross-channel communications used to be more of a “nice to have” for brands, it’s now table stakes for airlines like Frontier. “For a lot of customers, […]
Bellwether retailers like Macy’s, Sears and Nordstrom that once anchored US malls never fully recovered from the onset of web-driven ecommerce. Now they’re facing something new that could either be an opportunity to get back in the game or another threat entirely: mobile commerce. Consumers are spending more time on mobile, including on retail app […]
Marketing automation is designed to push out messages, but it hasn’t always been great at incorporating pricing or product information. Datalogix vet Rob Holland recognized that reality when he served as an EVP at the Oracle Data Cloud – and he just jumped to ecommerce marketing startup Bluecore last week to help solve that problem […]
Amazon’s ad business is gaining steam. In 2016, the company ramped up its DSP, Amazon Ad Platform, and began to market it more aggressively to holding companies and independent agencies. Then it made a big move this month with the launch of server-side bidding for publishers, a major evolution of its header bidding product that reduces […]
Mobile apps need revenue but have limited screen space on ads. Enter Button, which lets consumers click on an icon to move easily from app to app. It collects fractional fees from its partners, like a toll road connecting different apps. “We continue to see these transactional models embraced in mobile compared to traditional advertising […]
