Topic

Commerce

  • IRCE: A Deep Dive Into The Amazon Data River

    Amazon has an ever-growing deluge of data that it’s putting toward a trio of ad units and new consumer-facing projects. In addition to Sponsored Products, Product Ads and Sponsored Links, which underpin its nearly $1 billon advertising business, Amazon is testing numerous consumer features designed to strengthen its ecommerce data set with search activity. “Amazon […]

  • Why Brick-And-Mortar Is The Next Great Data Reservoir

    Retailers might look like they’re under siege, according to Gartner VP and analyst Andrew Frank, but they’re actually sitting on a pile of “underleveraged data.” Unfortunately, much of this data isn’t digestible by marketing technologists. In February, The University of Minnesota published a report demonstrating the causal relationship between search engine advertising and local in-store […]

  • EBay Preps For Mobile Commerce Push With Launch Of Promoted Listings

    EBay rolled out the beta version of Promoted Listings on Tuesday, a self-serve cost-per-sale ad product, to select eBay Stores merchants. Promoted Listings, which will be widely available in June, appear in desktop and mobile searches and are optimized based on past searches or purchase propensities. They loosely mimic Google’s Shopping Ads (formerly known as Product […]

  • Not Always About The Money: Overstock Builds Products To Drive Loyalty, Not Revenue

    Most people think of Overstock.com solely as a discount ecommerce retailer, which is no surprise considering the company ranks No. 31 in Internet Retailer’s recent list of the nation’s biggest e-tailers. But Overstock also features a range of services beyond ecommerce that aren’t intended to be revenue generators, but are instead designed to turn general […]

  • High-End Specialty Retailer Intermix Makes The Shift From Bricks To Clicks

    Because a dress at Intermix will likely cost you in the four-digit range, the Gap-owned fashion retailer incorporates the needs of discriminating consumers into its commerce marketing strategy. Last Easter and Passover an asset allocation team moved product from Intermix’s flagship Madison Avenue store to high-end vacation spots like Bal Harbour in Miami to meet […]

  • Alibaba Replaces CEO, Addresses Hiring Freeze

    Chinese ecommerce giant Alibaba has replaced CEO Jonathan Lu, effective May 10. Announced Thursday during its fiscal fourth-quarter earnings call, the company revealed incumbent COO Daniel Zhang would be promoted to CEO while Lu will continue on as vice chairman of the board of directors. Zhang, an eight-year Alibaba vet and original founding member, has held […]

  • Kroger Acquires Dunnhumby Data Assets From Tesco, Forges New Venture

    Finally. British grocer Tesco’s customer data science and loyalty division dunnhumby, reportedly on the market for several months now as its parent company explored “strategic options,” will transfer many of its employees and data assets to Tesco’s US-based joint venture partner Kroger. Under the transaction, “dunnhumby Ltd and Kroger will replace their existing exclusive joint venture with a […]

  • Amazon’s Q1 Sheds (More) Light On Ad Revenues

    For the first time, Amazon extracted its lucrative Amazon Web Services (AWS) business from its “Other” category, which traditionally included co-branded credit cards and advertising services. When coupled with AWS, the category came in at about $1 billion each quarter. As it turns out, Amazon’s North American ads business brought in $187 million in Q1, a 22% […]

  • Jet.com's Marc Lore Bets On A New Breed Of Customer Acquisition

    Jet.com, the stealth upstart from Marc Lore, the man who sold vertical ecommerce company Quidsi – parent of Diapers.com, Soap.com and BeautyBar.com – to Amazon for $545 million in 2010, wants to remake the commerce model. Primed to launch in late spring, Jet.com seeks to democratize the Amazon marketplace model. Buyers who subscribe for $49.99 […]

  • Razorfish Global Bets Big On Media And Commerce Combo

    Razorfish Global is updating its media strategy. Or, more specifically, it’s complementing its expertise in customer experience design and commerce with media. “Historically, the organization has gone after standalone media RFPs,” said Razorfish Global Chief Strategy Officer Scott Sorokin. “We can’t win against a media company. We have to pivot around technology and experiences – […]

  • Big Brands Find Data Is As Much A People Challenge As A Technology Challenge

    Linking up internal data assets is a great start – but while this can lead to nifty business results, it also has the potential to disrupt numerous employees and departments within a company. Brand marketers from Macy’s, Sephora and Walmart told their stories about combining customer and marketing data sets during a panel at LiveRamp’s […]

  • Despite eBay Enterprise’s Technology, Its Real Power Is Its Data Connection

    If data is currency, then eBay’s ecommerce marketplace is a bank. But what of eBay Enterprise, the marketing services division that eBay hopes to spin off? While the eBay marketplace has 155 million active users, generated $2.3 billion in Q4 and fields mobile apps that helped transact $20 billion in sales last year, eBay Enterprise […]

  • Button Brings Referral Mechanics To The App Ecosystem

    Michael Jaconi, CEO of freshly funded mobile commerce startup Button, sees untapped opportunity in the app economy. Specifically, he’s tailoring Button’s Deep-Link Commerce Platform as a utility to help encourage ongoing app usage rather than a one-time app install ad. Uber is among the company’s customers. With a new $12 million Series A round in […]

  • Nearing Independence, PayPal Plays Up Consumer Data Services

    Single life nears for PayPal as it approaches its emancipation from parent company eBay, a split ostensibly designed to let each company play to its unique strengths. “PayPal will always be vitally important to the success of eBay and vice versa,” said Robert Clarkson, VP, GM, North America, merchant and retail solutions at PayPal, in […]

  • eBags Goes from Demographics To Psychographics

    Instead of investing $25,000 to create a couple of different marketing segments, online luggage retailer eBags wants to invest only a couple thousand to create about 50 different segments. It’s part of eBags’ move from demographics to psychographics, one of many ways it’s refining its approach to digital advertising. Around since the dot-com boom and […]

  • Cache Cashes In On Customer Data

    Data is a bit like a little black dress – it goes with everything. That’s especially true for women’s apparel brand Cache, which maintains an active ecommerce site and more than 230 brick-and-mortar stores in malls across the US. The data collection potential is huge. “In-store transactional data, online behavior, CRM data, offline purchases down […]

  • Cross-Channel Is High On Snuggle’s Digital Laundry List

    CPGs are starting to spend more on digital – and that makes Snuggle Bear very happy. “It’s no secret that we’re all dealing with ongoing media fragmentation,” said Brendan O’Marra, director of digital and promotion for the fabric softener’s parent company, Sun Products Corporation, the laundry conglomerate also responsible for Wisk and Surf. “It might […]

  • Goodreads Looks For Advertisers Outside The Publishing World

    Goodreads’ 30 million members save books to their “want to read” shelves, write reviews and share recommendations with friends. Started as a place to help readers find books through real-life friends, it’s since become a social destination for people connecting with online and offline friends, attracting 45 million unique visitors a month. The trove of […]

  • MAGNA Report: CPGs Kick Digital Ad Spend Into High Gear

    A new report from Interpublic Group’s MAGNA Global media research and buying arm reinforces earlier predictions that consumer packaged goods (CPG) brands would invest as much as $7 billion in digital advertising by 2018. According to MAGNA’s 2015 Global Advertising Revenue Forecast, released Monday, verticals like CPG and pharmaceuticals, which once invested more heavily in […]

  • Answers.com CEO On Building Content, Commerce Credo Out Of Q&As

    Answers.com, a knowledge resource site, has evolved from a basic wiki to a publisher and marketing tech provider. “We’ve made a lot of positive changes to the site,” said David Karandish, CEO of Answers.com, “have added support for Facebook, Google+ and Twitter for [gated] logins (Answers.com now has over 180 million registered users) and turned […]

  • Big Brands Go Big On Mobile: Heineken And Walmart Share Their Stories

    It’s become generally accepted wisdom that brands aren’t dedicating dollars to mobile at a rate commensurate with consumer time spent. That said, certain big brands like Walmart and Heineken are embracing mobile as a key part of their advertising initiatives. “Going forward, we will always view campaigns as mobile-first,” said Ron Amram, senior media director […]

  • Hulu’s Peter Naylor On The Future Of Streaming Video

    As more networks like HBO and WWE Network develop a la carte streaming services, competing streaming video or TV providers (and some e-commerce companies, for that matter) are pressed to develop good content that resonates with subscribers. Hulu, which pulled in about $1 billion in revenue in 2013 and has over 6 million Hulu Plus members, airs […]

  • Google Shopping Ads Explode, Igniting Interest From Retailers (Including Amazon)

    You’ve come a long way, baby. Product listing ads (PLA), which some consider the crown jewel in Google’s commerce crown, didn’t cost a thing in 2012. Today the paid search product, now referred to as Google Shopping Ads, may be bringing in as much as $8 billion for Google, according to Evercore Partners estimates. Based […]

  • Streaming Video Services Pile On, With Amazon Reportedly The Latest

    Amazon’s rumored development of an ad-supported video-streaming service was resurrected Friday when the New York Post reported the ecommerce company’s launch of a “Netflix killer” is, indeed, nigh. Although Amazon says it often experiments with new offers and experiences for customers, it has not announced plans for an ad-supported video-streaming service. According to The Post’s […]

  • In China, It’s Shoot Mobile-First, Ask Questions Later

    Online sales during China’s annual discount event topped $9 billion this year, once again thrusting the country into the spotlight as a commerce powerhouse, and not by a little bit.  Singles Day, which was originally created in the late ’90s by a group of Chinese college students celebrating their singleton status, falls on Nov. 11 […]

  • MyBuys CEO Wants To Bring Personalization Across Paid, Owned and Offline Channels

    MyBuys creates “recommended for you” modules on retail sites, but then it goes a step further: It buys display ads based on a user’s behavior or viewed products and sends triggered emails enticing customers to complete abandoned buys. MyBuys’ expansion into paid media—display advertising—is now its fastest-growing line of business. While it first got into managed […]

  • Forrester Wave: Platforms, Commerce Companies Vie For Top Attribution Vendor Title

    Considering two of the usual pure-play suspects in Forrester’s Cross-Channel Attribution Wave (Convertro and Adometry) were snapped up by AOL and Google on the very same day in May, its latest release Friday had all kinds of new implications – media neutrality and a platform mentality among them. The report, authored by Forrester analyst Tina […]

  • Alibaba Helped By Revenue From Display Ads And Mobile

    E-commerce giant Alibaba – often referred to as the Amazon of China – had a rosy third quarter, its first as a public company after a whopping $25 billion IPO (the one that put about $6 billion in stakeholder Yahoo’s pocket). (Earnings release.) Alibaba’s Q3 revenue growth was “mainly driven by the growth in online […]

  • Amazon Q3: Ad Revenue Category Up Amid Weak Earnings

    Amazon remained tight-lipped about its developing ad network during the company’s Q3 earnings call, about which CFO Thomas Szkutak only said: “There’s not a lot I can say there.” Amazon’s “Supplemental Revenue” category, which includes advertising, Web services and co-branded credit cards, raked in $1.3 billion in Q3, up 40% YoY from $960 million. Amazon’s supplemental revenue […]

  • Inside Walmart’s Ecommerce Marketing Engine

    Walmart, one of the last bastions of big box retail, is investing for a digital future – one with considerably less square footage. Walmart recently revealed plans to invest between $1.2 to $1.5 billion in its ecommerce and digital operations for fiscal year 2016. Subsequently, its in-store investments are taking a temporary hit. In its […]

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