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  • For Verizon, Customer Experience Combines Data And Design Thinking

    In April, Verizon joined the ranks of Apple, Samsung, Citi and other enterprises when it hired its first chief customer experience officer. For the role, it tapped Disney and Capital One alum Scott Zimmer to help connect the dots between all channels that Verizon consumers come across. Unlike CRM, which originated in the late ’90s […]

  • Another Strong Quarter For Criteo, But Questions Loom Around Apple’s Safari Tracking Changes

    Updated with Q&A with Eric Eichmann, CEO of Criteo Criteo continues to soar high above the scrum of ad tech stocks. The company had a characteristically strong Q2, growing revenue ex-TAC by 32% to $220 million. Yet, “uncertainties” lie ahead, notably around Apple’s recent reveal that, come September, an update to its OS will include […]

  • Why Safari’s Desktop Tracker Blocking Matters (Even Though Safari Desktop Doesn’t)

    Apple’s announcement on Monday that its Safari desktop browser would block third-party tracking information by default worries the ad tech industry – even though Safari represents less than 5% of paid search clicks, according to data from performance marketing agency Merkle. But not everyone is alarmed. The change is likely just another stepping stone in […]

  • Is Apple Jumping Into The Ad Blocking Fray … Again?

    Apple is rolling out products to cut down on autoplay video and retargeting. At its Worldwide Developers Conference in San Jose on Thursday, Apple said it’s planning two features in the next version of Safari, dubbed High Sierra, that will cut down on ads that stalk you around the internet and videos that play uninvited. […]

  • Apple Opens Up, Allowing Third-Party Ad Measurement Via NBCU Deal

    Apple’s big iOS update last year created large amounts of new media inventory, which the company is monetizing through a big ad deal with NBCUniversal and direct relationships with publishers. Now the mobile platform giant is opening the gates to outside measurement of its ad impressions, AdExchanger has learned. Through its sales agreement with NBCUniversal, Apple […]

  • Vendors Mull The Impact Of Apple’s iOS 10 Ad Tracking Limitations

    Apple’s Limit Ad Tracking (LAT) feature is about to have a few more limits in iOS 10. Although Apple has allowed users to opt out of seeing interest-based advertising since iOS 6, vendors and advertisers could still use device IDs for functions like frequency capping, attribution, debugging and fraud detection. No longer. In iOS 10, […]

  • Art19 Breaks Down The Download Metric To Boost Podcast Advertising

    Podcast platform Art19 has taken a step to address the targeting and measurement problem standing between advertisers and a ripe audience of podcast listeners. The company’s platform hosts and distributes podcasts while letting advertisers better target and monetize their audiences through an API integration and an ad server. It launched with hundreds of shows from […]

  • Mastercard Hopes To One-Up Apple Pay By Hooking Into Retail And Chat Apps

    Less card. More connected commerce. That’s Mastercard’s new mantra as it paves the way for payments in an IoT environment. While IoT commerce might mean consumers buy en masse from their connected fridge one day, Mastercard is starting from a more tangible place, helping brands like JetBlue test bookings in chat apps like Facebook Messenger. […]

  • Apple Isn’t Allergic To Paid Ads After All – But What Does That Mean For Developers?

    Programmatic wasn’t to Apple’s taste, but advertising isn’t so bad if you’re the one driving the bus. After killing off iAd in January, Apple on Wednesday shared its plans, notably in advance of its upcoming Worldwide Developers Conference, to completely change the way its App Store operates – namely with the introduction of paid search […]

  • No Data, No Demand: Elegy For iAd

    If Apple is indeed shifting its iAd platform to focus on direct deals, as BuzzFeed reported Wednesday, it means its experiment accepting programmatic demand has come to an end after little more than a year. Perhaps it was inevitable. While Rubicon Project, Accordant Media and MediaMath were among iAd’s programmatic partners, not much happened after […]

  • Been Choice’s Co-Founder On Ad Blocking, Privacy And What Went Down With Apple

    David Yoon is having an interesting week. It started out on Oct. 6 when Apple’s App Store gave its blessing to Been Choice, the ad-blocking app he developed along with his co-founder and CTO Sang Shin. The mini–media frenzy that ensued was immediate because Been Choice said it could do something that other content blockers […]

  • Ad Blocker With A Heart Of Gold? Developer Yanks Top-Ranked 'Peace' From App Store

    Citing a guilty conscience, the developer behind the ad blocking app that shot to the top of the iOS 9 charts has pulled his creation off the App Store shelves. Marco Arment, who cofounded Tumblr and created Instapaper before dabbling in ad blocking, said he ultimately couldn’t endorse an app that blocked ads en masse. Arment’s […]

  • Apple Dots Its Privacy ‘I’s In iOS 9, While Google Appears To Back Pedal

    The debate around privacy – and where Google stands – is kicking up on the eve of Apple’s upcoming September launch of iOS 9. Why? Because though advertising revenue hardly tickles the bottom line at Apple, its decision to enable content blocking in iOS 9 affects how Google’s developers monetize. Apple’s content-blocking feature allows developers to create […]

  • App Developers Fight A Saturated Market

    Although Apple’s App Store is seven years old and has a worthy competitor in Google’s Play Store, the app store search and discovery ecosystem is stagnant, say many app store optimization (ASO) platforms. “When we look at the landscape, we see it like the early days of Internet, when search and discovery were a mess,” […]

  • Adobe And PageFair Release A Sobering Ad-Block Report

    Adobe and PageFair, a Dublin-based ad-block solutions provider, on Monday unveiled new research that claimed there are almost 200 million active ad-block users, representing a projected loss of $21.8 billion globally for online publishers in 2015. The caveat is that industrywide ad-blocking numbers can be misleading given strong variances both geographically and demographically. That skew […]

  • Apple On Data Collection: 'Why Would You Do That?'

    Apple’s stance on data collection: “We honestly just don’t want to know,” said Craig Federighi, Apple’s SVP of software engineering, to roughly 5,000 app developers at the tech giant’s Worldwide Developer Conference on Monday. “We don’t mine your email, your photos or your contacts in the cloud to learn things,” Federighi said. “All of this is done […]

  • DAAST Might Change Digital Audio Measurement, So What’s Apple Waiting For?

    When the IAB set out to craft a set of standards for digital audio advertising seven months ago, it wanted to address the challenge of consumers shifting to mobile and to organize the fragmented digital audio landscape. The effort resulted in the Digital Audio Ad Serving Template (DAAST), and many in the industry welcomed the […]

  • Dear Apple: So, You Want To Be A Programmatic Player? Listen Up

    While Apple arguably can do whatever it puts its hand to, its recent move to bring programmatic to iAd doesn’t have everyone impressed. JUICE Mobile president and CEO Neil Sweeney didn’t mince words: “They should have done this five years ago.” And that, Sweeney said, begs two related questions. One, Is Apple going to be […]

  • Apple’s iAd 180: From Custom Deals To An Open Programmatic API

    Apple CEO Tim Cook might have called iAd a “very small part” of the company’s business in the past, but Apple is starting to take programmatic seriously and the partners are piling up. Following Wednesday’s announcement of Rubicon partnering with iAd on the demand side, seven more names are officially on the list: Tapsense, The Trade Desk, […]

  • Pep Boys Talk Passbook Strategy Ahead of Rumored Apple Pay Launch Date

    When Apple CEO Tim Cook took the stage in Cupertino last month and unveiled Apple Pay, it was game on for many in the mobile payments industry. While Apple’s embrace of mobile payments doesn’t mean retailers immediately need to outfit every point-of-sale system with an NFC reader, megacompanies like Disney, Macy’s, Panera, Sephora, Starbucks, Walgreens […]

  • Apple To Google: We’re Better Than You Because We Actually Care About Privacy

    When it comes to data collection, Apple is on the offensive… and, perhaps, the defensive. There’s no need to read between the lines of Tim Cook’s attack on the data monetizers of the world. As the Apple CEO stated in an open letter posted on Apple’s website Wednesday night: “We don’t build a profile based […]

  • We Know Where Apple Stands On Health Data. What About Google?

    Using health data for advertising purposes is a hot potato and Apple’s not touching it. The jury’s still out on Google. Despite the upcoming release of the pulse-reading Apple Watch (available early 2015) and Apple pushing its HealthKit API with developers, advertisers won’t have any access to health data derived from related apps or devices. […]

  • Advertisers, Meet Apple Watch

    Considering Apple’s user-centric ethos, there’s a slim chance the watch’s tiny screen will ever be host to advertising in the traditional sense. It’s a move that would be “antithetical to the whole way that Apple works,” said Mark Yackanich, CEO of ad company Genesis Media.  “The question to ask ourselves is not a media-specific question, […]

  • Why Apple Pay Could Be An Advertiser’s BFF

    Apple’s first contribution to the wearables market may not be about advertising today or ever – but it could be a step on the way to closing the online/offline gap. The Apple Watch, which fans had previously been referring to as the iWatch, was unveiled to the world Tuesday at Apple’s product launch in Cupertino, […]

  • What Apple’s Health Data Restrictions Mean For The Ad Industry

    Apple is laying down the law for app developers through a set of new rules, which are slated to take effect in conjunction with its long-awaited iPhone release on Monday. Apple’s alterations restrict developers’ access to data from HealthKit, its factory-installed fitness monitoring app, and third-party app extensions. The new stipulations will likely apply to the next-generation […]

  • Amazon’s Mobile Supply Drive Ultimately Rests On Demand

    Amazon’s not lifting its foot off the gas pedal in the drive for more developer ad dollars. After revealing the Fire Phone only weeks ago, the ecommerce company tried to incent new app creation via a two-month promotion offering $6 CPMs on the Amazon Mobile Ad Network. The company is also making a European push, […]

  • Apple’s MAC Scramble And The Impact On Marketers

    Apple caused a stir this week when news broke that the upcoming mobile operating system iOS 8 could deliver a blow to location-based trackers by scrambling the MAC (Media Access Control) address. Despite the name, the MAC address is not Apple-specific. Apple began restricting access to MAC addresses last September, when its release of iOS […]

  • Apple Starts Blocking Some Apps For Rewarding Ad Views And Shares

    Monetizing apps in the iOS environment means playing by Apple’s rules, and occasionally adapting to changes in how those rules are enforced. Sometimes those changes can impact the way ads are served and tracked, as happened back in February when Apple (briefly) put a barbed wire fence around the use its Identifier For Advertising for […]

  • Apple's iAd Builds Attribution Support, But Lags Behind Facebook

    Apple has been slow to improve its offerings around mobile app installs, but it’s showing signs of life. Last week, the company issued its first clear signal that its Identifier for Advertising (IDFA) can be used as an attribution tool. But what about its own mobile ad product, a.k.a. iAd? The company has been more […]

  • Apple Throws A Bone To App Marketers, Blesses IDFA For Attribution

    Apple has given its tacit approval for the use of its Identifier for Advertising (IDFA) to attribute app installs and post-install actions. The development, welcomed by app marketers and their ad partners, comes two months after Apple spread fear in the app ecosystem by rejecting some apps that didn’t adhere to a narrow ad serving […]

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