Home Marketer's Note Why I Worry for Agencies

Why I Worry for Agencies

SHARE:

joannaoconnelrevised“Marketer’s Note” is a weekly column informing marketers about the rapidly evolving, digital marketing technology ecosystem. It is written by Joanna O’Connell, Director of Research, AdExchanger Research.

Is it just me, or are there an awful lot of great folks leaving their agency jobs these days?

  • I followed the news closely when (my former boss) Curt Hecht left his role within the Vivaki Nerve Center, a division of the Publicis holding company, back in 2012 to join his former agency colleague David Kenny at the Weather Company.

I think it’s safe to call this a pattern.

I won’t claim to have personal knowledge of the specific circumstances of any of these folks individually. What I can say, in looking at this group as a whole, is that they were all senior agency leaders who, in one way or another, were vocal proponents for change in the way media was bought and managed. And I worry for agencies when I see these great, smart, change agents leaving year after year.

Why?

Because these are exactly the kinds of people that agencies need most if they hope to make it out the other side of the programmatic media buying revolution sweeping the industry. The data-driven, platform-based, real time approach to media management that’s taken hold over the last six years has been massively disruptive – it breaks the traditional media planning and buying models (not to mention hiring practices) that have served agencies well for decades. I know, and many agency executives know, that there are an awful lot of marketers asking hard questions of their agencies these days. I have increasingly regular conversations with marketers who tell me they are thinking about taking at least some components of digital media buying in-house*. Losing thought leaders like the ones I reference does agencies no favors when faced with tough client conversations on the subject of media management.

I recognize this is an extremely complex and nuanced issue which I am just scratching the surface of here. But the long and short is, something is happening that agency and holding company leaders must pay attention to. They risk ignoring it – or even minimizing its import – at their own peril.

Joanna

*More on this in the coming months: my next research report will look at the question of why, when and how to take media buying in house. Spoiler alert: I don’t believe that every organization should!

Follow Joanna O’Connell (@joannaoconnell ) and AdExchanger (@adexchanger) on Twitter. 

Tagged in:

Must Read

Peacock Hits Profitability As Comcast Prepares To Spin Off NBCU

Peacock hit what Comcast Co-CEO Mike Cavanagh called “meaningful profitability” for the first time in Q2, just as Comcast decided to let it leave the nest. 

Comic: It's Coming For You

Programmatic Platforms Champion Transparency, But Not If It Means Giving Activists Access

A DSP refused to give ad industry watchdog Check My Ads a seat on its platform, even after both parties cosigned a master service agreement, citing concerns about “protections” for “vendor and supply partners.”

Alphabet Smashes Ad Revenue Earnings Again – But Does It Still Care About Ads?

Investors didn’t bring up Google’s advertising business or ads in general once during the Q&A portion of Alphabet’s earnings report call on Wednesday.

Privacy! Commerce! Connected TV! Read all about it. Subscribe to AdExchanger Newsletters
Podcast concept illustration. Female radio host interviewing guests on radio station. Podcast in studio flat vector illustration. Man and woman in headphones talking. Vector in flat style

Comscore Wants To Make Buying Podcast Ads Feel More Like Buying CTV Or Display

Comscore is adding Spotify, SiriusXM, Triton Digital, Acast and Libysn to its Proximic targeting solution to build brand-safe, contextual audiences for omnichannel campaigns.

Amazon

Sellers Are Fed Up With Amazon, But Can They Force Change?

Million Dollar Sellers, or “MDS,” is a group of Amazon sellers and specialists. And they’ve had it with Amazon’s advertiser and seller squeeze. But can they do anything about it?

Creative Plus Performance Equals Less Ad Waste, Says The Corcoran Group

For marketers, just knowing that an ad performed isn’t good enough anymore. To better understand the why behind ad performance, luxury real estate firm The Corcoran Group tapped an AI-based startup called mktg.ai.