“Data-Driven Thinking" is written by members of the media community and contains fresh ideas on the digital revolution in media.
Today’s column is written by Victor Wong, CEO at Thunder.
Rich media came onto the scene with great fanfare and promise. Moving, interactive creative would certainly be more effective and engaging than static banner ads – a win-win for advertisers and consumers alike.
But rich media is taking punches left and right, from the rise in programmatic and the fall of Flash to a change in advertisers’ perceptions about the media’s value. Is rich media down for the count or likely to get back up?
The First Blow: Programmatic
Rich media ads are custom-designed, often in partnership with a particular publisher and inventory in mind, such as a home page takeover. That feels like the antithesis of programmatic advertising. The creative execution costs good money, often sizably more than your standard display ad. It’s not an ad you want to deliver “anywhere.”
Programmatic’s first take on rich media entailed serving the units in standard-sized boxes in remnant inventory. That didn’t feel right. You are not going to take a high-impact creative and run it on the cheapest inventory you can find.
Now, premium programmatic solutions allow advertisers to serve rich media campaigns programmatically, but this hasn’t excited the industry apart from a few basic formats, mostly in-banner video. Plus, most publishers don't want to automatically let anyone take over their page and their consumer experience.
Programmatic and interactive rich media just aren’t great bedfellows.
Blow No. 2: HTML5
Flash was the original rich media tool. With the death of Flash came the death of the most widely used techniques for creating rich media creative.
For designers, it’s jarring to have your tools, templates and knowledge become obsolete. Flash isn’t great these days, but HTML5 isn’t as dynamic or, for many, as fun to work with. While rich media ads were once desirable projects for creative – a chance to really showcase their talent and produce something of substance, often beauty – they now lack that allure for many.
It’s a shakeup for the rest of the ad industry, too. Agencies have had to re-evaluate their ad creation and quality assurance processes, and are now grappling with the technical realities of working on complex units in HTML5.
Another bull’s-eye on rich media’s back is the IAB’s new LEAN ad standard. LEAN stands for light, encrypted, AdChoices-supported and noninvasive/nondisruptive. Said the IAB, “… ever-heftier advertisements have slowed down the public internet and drained more than a few batteries. … We overengineered the capabilities … steamrolled the users, depleted their devices and tried their patience.”
With heavy file loads, expandable formats and autoplay video, rich media ads are the worst violators of the L (light) and the N (noninvasive) by design. The new standard makes it clear that the public is no longer standing for these types of units and rich media needs to make room for something better, something LEAN.
Blow No. 3: Performance And Perception
There are problems with building the ad and problems with delivering it. But perhaps most detrimental of all is that rich media hasn’t delivered the type of user metrics we had hoped for. It makes advertisers wonder: Do the results warrant the premium production prices?
There was an expectation that advanced audio and visual features and interactive elements would make banner ads better. Many thought consumers would welcome a more engaging user experience and advertisers would drive better results with such executions. At rich media’s onset, consumers’ willingness to interact with ads was probably overestimated.
Sure, there’s research that touts rich media units as being more engaging and generating more clicks than standard display, and those figures can look quite impressive. There is value in engagement, but personalization of content trumps interactivity of content because personalization works when you see the ad, not just if you’re willing to play with it.
Rich media facilitates on-page storytelling, which has merit, but much of its value can be achieved in other ways, such as by sequencing messages via programmatic display ads or investing in native advertising. Furthermore, many of the most impressive rich media executions would be better suited as web pages, where a superior user experience and access to more meaningful analytics can be created.
In terms of interactivity, any of these formats are more approachable than a rich media unit.
What is it that rich media does that can’t be achieved in other more effective ways? Do the results warrant the spend and the headaches? It is not a KO yet, but a TKO, at least, might be in the works.
The animated banners aren’t going away, but for the interactive units that essentially define rich media today, those glory days are over.