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ecommerce

  • Three Ways Amazon Stays A Step Ahead On Prime Day

    Prime Day has grown out of Amazon to become a general shopping holiday. Monday and Tuesday were the third ever two-day period with more than $2 billion in online shopping in the U.S., aside from the Thanksgiving holiday week, according to Adobe data. Only Memorial Day weekend this year and Labor Day 2018 had similar […]

  • Google Revamps Ecommerce Ads Pitch With New Formats And Shopping Hub

    Google released a slate of new shopping ad products on Tuesday, upping the ante in commerce marketing as Amazon, Facebook-agram and Adobe ramp up their shopper ad businesses. Google’s new shopping ad formats, unveiled at Google Marketing Live in San Francisco, tie formerly siloed properties within Google, such as YouTube and Maps, into a more […]

  • Adobe Launches Commerce Cloud That Connects Ecom Data To Ad Products

    Adobe launched a cloud product suite for retail and ecommerce technology services on Monday. The Adobe Commerce Cloud is the fourth Adobe cloud offering, joining the Experience, Advertising and Analytics clouds. The core of the new commerce package is the Magento ecommerce platform Adobe acquired a year ago for $1.68 billion, that’s now been integrated […]

  • How Shopify Builds Direct-To-Consumer Brands

    Shopify powers digital marketing for many of the savviest direct-to-consumer (DTC) brands. In addition to its foundational ecommerce services, Shopify provides DTC marketers with a range of creative and media buying tools through an automated chatbot named Kit. It also connects merchants to major media platforms such as Instagram, Amazon, Google and Facebook through a […]

  • Walmart’s Ad Tech In-Housing Continues With Deal For Polymorph Labs

    Walmart Media Group (WMG), the retailer’s data-driven advertising business, took another step forward with its in-house advertising program on Thursday with the acquisition of Polymorph Labs, a San Francisco-based ad tech startup. Walmart did not disclose terms of the deal or how many employees it will add with Polymorph. Polymorph, formerly AdsNative, raised a total […]

  • Dentsu Aegis Launches Sellwin To Consolidate Amazon Expertise

    Dentsu Aegis Network launched Sellwin, an Amazon-focused consultancy, on Wednesday. The business is made up of six consultants, with access to another 130 specialists across Dentsu’s US agencies for things like ecommerce search, creating product page content and Amazon voice skills, said Sellwin President Travis Johnson. The consultancy model is new for Dentsu, Johnson said, […]

  • Amazon Goes Big On Conquesting Ads, Despite The Blowback

    Amazon is ratcheting up conquesting campaigns, both as an ad platform and as a private-label brand operator. Conquesting is when a brand tries to directly peel off a competitor’s customers or audience. It was a limited strategy in the old world of media and shopping, where there wasn’t much data to identify a rival’s loyal […]

  • Amazon Hopes To Free Up More Ad Inventory – Just Not On Prime

    Amazon’s “Other” category, its miscellaneous revenue segment that consists primarily of advertising, made $3.4 billion in Q4 2018, almost doubling from Q4 2017. The “Other” category also grew by about $900 million from the prior quarter, for the first time outpacing the growth of Amazon Web Services, the cloud infrastructure business, which added $700 million, […]

  • Samsonite’s Amazon Strategy In Four Words: “Play Chess, Not Checkers”

    Working with Amazon is about going in with your eyes open, said Charlie Cole, global chief ecommerce officer at luggage juggernaut Samsonite and chief digital officer at Samsonite-owned Tumi. “Amazon has a proven track record of creating brands in a data-centric way,” Cole said. “I’m always a little surprised when people on the brand side […]

  • How Mobile Commerce Became The Key To Retail Success For Thanksgiving Shopping

    Thanksgiving holiday shopping trends have shifted from surprising to predictable. At this point, the big news will be in some hypothetical, future November when ecommerce sales stop growing hand over fist. Ecommerce sales reached $18 billion combined for Thanksgiving, Black Friday and Cyber Monday, according to Adobe. Cyber Monday alone cleared about $8 billion, the […]

  • Snapchat Expands Ecommerce Tools As It Courts Performance Marketers

    Snapchat introduced ecommerce advertising capabilities on Thursday, including a product catalog ad format called Collection Ads, a performance marketing agency partner program and more than 40 shopping partners, including eBay and Wish. “This is the first time we’re addressing the needs of a specific vertical, as opposed to previously building general products for advertisers,” said […]

  • Advertising Helps Push Amazon’s Profit To $2.5 Billion

    Amazon’s ad business continued to throttle up in the second quarter. The ecommerce giant’s “other” revenue category, where it houses advertising sales and services such as marketing measurement, cleared almost $2.2 billion, more than double the $945 million earned during the same period last year, according to the company’s earnings report, released Thursday. Amazon’s gross […]

  • How Amazon Uses Prime Day Deals To Reshape Shopping Behavior

    Amazon Prime Day is the ecommerce leader’s biggest shopping day ever as well as an opportunity to see how the company strategically deploys its advertising and promotional products. Many retailers responded to Prime Day this year with their own deluge of special discount deals, but Amazon uniquely uses its arsenal of products, from Alexa-based voice […]

  • Amazon Competitors Capitalize On Prime Day

    July is historically a slow month for the US retail industry. It splits Memorial Day and Labor Day shopping spikes, and foot traffic dwindles as consumers travel or hit the beach. But this year, ecommerce and brick-and-mortar retailers are pouncing with mid-July promotional events, hoping to seize the shopping energy stirred up by Amazon Prime […]

  • Billie, A Direct-To-Consumer Women’s Razor Brand, Has A Leg Up On Legacy CPGs

    Harry’s and Dollar Shave Club went from upstarts to behemoths, shaking up the century-old razor category in just a few short years. But there’s still more market share to shave off the top. What about women’s razors? That’s the question that Billie, a razor subscription service for women founded last year, is aiming to answer. […]

  • Shopper Marketing Undergoes A Digital Evolution

    Shopper marketing, a longtime favorite of CPGs typically used for in-store signage or to get products on eye-level shelves, is undergoing a massive transformation thanks to the spread of ecommerce and online shops. Of the $178 billion marketers spend annually on in-store marketing, $55 billion could shift from traditional retail trade marketing to online ads, […]

  • Adobe Will Buy Ecom Platform Magento For $1.68B

    Adobe said Monday it will buy the ecommerce platform Magento for $1.68 billion. Magento’s 2017 revenue was $150 million, and the deal is expected to close by the end of August. Ecommerce has long been a big hole in Adobe’s tech, even as competitors spent heavily to acquire Magento’s competitors. SAP has owned hybris since […]

  • AdRoll Integrates With Magento In Search Of Early Stage Ecommerce Players

    AdRoll and Magento Commerce announced a partnership on Friday to combine the companies’ ecommerce platforms, incorporating AdRoll’s ad targeting and attribution directly into the Magento cloud management service for online sellers. Bay Alarm Medical, which sells medical alert systems, has been working with Magento for four years and with AdRoll for almost a decade, said […]

  • ContentSquare Raises A $42M Series B To Democratize Data Analytics For Ecomm Brands

    Paris-based ecommerce analytics platform ContentSquare has raised a $42 million Series B round from a series of investors including US VC firm Canaan and Highland Europe. ContentSquare previously had raised $20 million, bringing it to a total of $62 million after this round. The company will use the financing to support research and development of […]

  • Ecommerce Sites Have A New Form Of Fraud To Fear: Journey Hijacking

    Online retailers are losing revenue right under their noses thanks to a devious form of ad injection only visible to infected site visitors. “I didn’t even know we had a problem,” said Jason LeBoeuf, director of ecommerce at athletics footwear brand Asics. The Asics website was the victim of customer-journey hijacking, a sneaky practice by […]

  • Edible Arrangements Uses Digital Tactics To Deliver More In-Store Traffic

    Edible Arrangements is best known for its fresh fruit and chocolate arrangements, many of which are gifted at the last minute for holidays or anniversaries. Although 65% of Edible Arrangement’s business comes from ecommerce, the brand wants to drive visits – particularly from repeat customers – into its 1,200 local store franchises. “No one’s going […]

  • How The Beauty Startup Wunder2 Grew From Facebook To Retail Stores

    Since it began delivering makeup product lines in 2015, the London-based beauty startup Wunder2 demonstrates how savvy ecommerce companies can use Facebook targeting and video campaigns to push into retail distribution. Wunder2 follows in the footsteps of Facebook-centric startup brands like the mattress-in-a-box manufacturer Purple, which landed its first retail distribution deal last month, and […]

  • BarkBox Experiments With Offline And TV As It Expands Beyond Ecommerce

    Since 2011, ecommerce startup BarkBox has been delivering boxes of toys and treats to dogs and their owners. The six-year-old subscription service has half a million subscribers, became profitable in Q1 and is projected to reach $150 million in revenue for 2017. In August, BarkBox brought on Bank of America marketing vet Jay Livingston as […]

  • Rue La La Rejiggers Its Retargeting Program

    Ecommerce site Rue La La, which offers deals on designer fashion and goods, wants its members to have a great experience so they keep coming back. “How do we stay top of mind for our best members and encourage them to come back over long periods of time?” said Jeff Steeves, VP of marketing at […]

  • Retailers L’Occitane And Alice + Olivia Merge Marketing With The UX

    Traditional web analytics tell advertisers if someone converted, but don’t always provide the context for why. A new breed of analytics solutions, such as ContentSquare and Qubit, hope to break free of these confines by combining data and machine learning to improve personalization. And retailers are among their earliest adopters. French beauty and skin care […]

  • Amazon’s Mysterious Policies Keep Partners Guessing

    As Amazon’s commerce and advertising revenues continue to skyrocket, the company’s enigmatic policies remain a core feature of the platform. While leading digital ad platforms like Google and Facebook churn out regular product updates and constantly brief media and customers on policy nuances, Amazon keeps even its closest partners in the dark, according to several […]

  • In An Ecommerce World, Retailers And CPGs Learn To Love Their Stores

    America’s most data-driven retailers and product manufacturers increasingly use mobile channels to drive shoppers to a store. Take the big kahuna. Walmart two weeks ago began offering discounts for products selected online and then picked up at a store. Walmart clears the margin on those discounts because the retailer can push products through its stores […]

  • Bazaarvoice Spins Its Product Review Network Into A Data Play

    CPG brands are among the highest-spending advertisers, but are at the mercy of e-commerce and retail companies that own the data. Bazaarvoice, a hosted platform for ecommerce ratings and reviews, is now ramping up a data collection business to provide those insights-impoverished CPG brands with new ways to measure and target consumers. Bazaarvoice doesn’t sell […]

  • In A Sky Full Of Clouds, Frontier Flies Best-Of-Breed

    Frontier Airlines is on a quest to facilitate direct customer relationships. To do that, it’s turned to Qubit to build a personalization engine from scratch. While site personalization and cross-channel communications used to be more of a “nice to have” for brands, it’s now table stakes for airlines like Frontier. “For a lot of customers, […]

  • Why Mobile Adoption Is Punishing The Biggest Department Stores

    Bellwether retailers like Macy’s, Sears and Nordstrom that once anchored US malls never fully recovered from the onset of web-driven ecommerce. Now they’re facing something new that could either be an opportunity to get back in the game or another threat entirely: mobile commerce. Consumers are spending more time on mobile, including on retail app […]

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