Home Marketer's Note Why I Worry for Agencies

Why I Worry for Agencies

SHARE:

joannaoconnelrevised“Marketer’s Note” is a weekly column informing marketers about the rapidly evolving, digital marketing technology ecosystem. It is written by Joanna O’Connell, Director of Research, AdExchanger Research.

Is it just me, or are there an awful lot of great folks leaving their agency jobs these days?

  • I followed the news closely when (my former boss) Curt Hecht left his role within the Vivaki Nerve Center, a division of the Publicis holding company, back in 2012 to join his former agency colleague David Kenny at the Weather Company.

I think it’s safe to call this a pattern.

I won’t claim to have personal knowledge of the specific circumstances of any of these folks individually. What I can say, in looking at this group as a whole, is that they were all senior agency leaders who, in one way or another, were vocal proponents for change in the way media was bought and managed. And I worry for agencies when I see these great, smart, change agents leaving year after year.

Why?

Because these are exactly the kinds of people that agencies need most if they hope to make it out the other side of the programmatic media buying revolution sweeping the industry. The data-driven, platform-based, real time approach to media management that’s taken hold over the last six years has been massively disruptive – it breaks the traditional media planning and buying models (not to mention hiring practices) that have served agencies well for decades. I know, and many agency executives know, that there are an awful lot of marketers asking hard questions of their agencies these days. I have increasingly regular conversations with marketers who tell me they are thinking about taking at least some components of digital media buying in-house*. Losing thought leaders like the ones I reference does agencies no favors when faced with tough client conversations on the subject of media management.

I recognize this is an extremely complex and nuanced issue which I am just scratching the surface of here. But the long and short is, something is happening that agency and holding company leaders must pay attention to. They risk ignoring it – or even minimizing its import – at their own peril.

Joanna

*More on this in the coming months: my next research report will look at the question of why, when and how to take media buying in house. Spoiler alert: I don’t believe that every organization should!

Follow Joanna O’Connell (@joannaoconnell ) and AdExchanger (@adexchanger) on Twitter. 

Tagged in:

Must Read

Meta’s NewFronts Message To Advertisers: Embrace The Noise

Can a good sales presentation offset the impact of a very bad news week? That’s a question for Meta, which collected two guilty verdicts in court this week for failing to protect children and creating additive products.

AI Helps Manscaped Trim Social Chatter Down To The Bare Essentials

Meet Clamor, a new social listening product that pulls cultural insights from online conversations in real time. Clamor helped Manscaped freshen up its marketing, including for this year’s Super Bowl.

A man talking to a robot

How Red Roof Is Bringing In More Customers With Zeta’s Voice-Activated AI Agent

Hotel chain Red Roof is using Zeta’s new voice-activated AI agent to guide its campaign creation, deployment timing and audience development.

Privacy! Commerce! Connected TV! Read all about it. Subscribe to AdExchanger Newsletters
Jean-Paul Schmetz, Chief of Ads, Brave

Why Ad-Blocking Browser Brave Introduced Its Own Ads

Brave’s chief of ads Jean-Paul Schmetz on competition in the search and browser markets, the fallout from the Google Search antitrust ruling and whether AI search will help smaller upstarts compete with Big Tech.

Vizio Helps Walmart Cut A Bigger Slice Of The CTV Ad Pie

Walmart and Vizio announced at NewFronts that unified account logins are coming to smart TVs using Vizio’s operating system.

Comic: CTV Tracking

Carl’s Jr. And Hardee’s Marketing Goes Regional With Amazon Ads’ Streaming Media

The age-old question for streaming TV advertisers is, how to target the viewers they want while reaching the scale their businesses need. The quick-serve restaurant operator CKE, which owns Carl’s Jr. and Hardee’s, sought an answer in a case study with Attain and Amazon Ads.