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»customer experience

ActionIQ: ‘Marketing Clouds Thrive On Noise In The CDP Space’

This is the fifth in AdExchanger’s “Meet the CDPs” series. Read previous interviews with mParticle, Acquia-owned AgilOne, Amperity, Segment, Lytics, Bluecore and Microsoft. COVID-19 threw a wrench into best-laid marketing plans. But marketers are learning to adapt, said Tasso Argyros, CEO and co-founder of customer data platform ActionIQ. “All of our clients have been forced... Continue reading »
by Allison Schiff // June 2nd, 2020 //
»
The Complete Guide To CDPs

"The Complete Guide to CDPs" is presented by mParticle. "The Complete Guide To CDPs" is part 1 in a multipart series on the rise of the CDP and is an independent editorial report. The customer data platform (CDP) is the new “it” acronym, an emerging technology commanding a recent deluge of analyst and investor interest... Continue reading »
by Kelly Liyakasa // April 5th, 2018 //
»
For Verizon, Customer Experience Combines Data And Design Thinking

In April, Verizon joined the ranks of Apple, Samsung, Citi and other enterprises when it hired its first chief customer experience officer. For the role, it tapped Disney and Capital One alum Scott Zimmer to help connect the dots between all channels that Verizon consumers come across. Unlike CRM, which originated in the late ’90s... Continue reading »
by Kelly Liyakasa // August 29th, 2017 //
»
 

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