Home Digital TV and Video Pixability Says It Will Refund Clients’ YouTube Buys That Don’t Meet Their Brand Safety Criteria

Pixability Says It Will Refund Clients’ YouTube Buys That Don’t Meet Their Brand Safety Criteria

SHARE:

Pixability, a platform that originated as a tool for identifying high-performing YouTube channels, is putting its money where its mouth is.

The company will refund advertisers for views that run on YouTube inventory that is not brand-safe or fails to meet an advertiser’s agreed-upon brand safety terms, either through cash or TV-like “make-goods.”

Although Pixability says the likelihood of its filters failing to flag unsavory content is small, brands want more from their YouTube investments.

These brand safety guarantees were baked into Pixability’s launch Wednesday of an expanded brand safety solution for YouTube.

The tool, which is available only as a managed service for now, includes automated filtering and in-flight monitoring for video brand safety, third-party verification via Oracle’s Moat and manual review by Pixability’s services team.

Although Google has taken measures to eradicate objectionable content on YouTube, some buyers argue it hasn’t done enough to vet most content beyond the top 5% of inventory on Google Preferred.

Even though Google has implemented new safeguards for vetting that content manually and through automation, YouTube remains a massive repository of user-generated video content.

“A typical campaign on YouTube will appear on about 1.5 million videos, and there’s no way you can manage that using manual vetting,” said Andreas Goeldi, CTO for Pixability. “Finding the right videos requires you to pre-select the inventory you want to run against using software.” 

But Google’s recent brand safety snafu is also an opportunity for platforms like Pixability and OpenSlate, both of which have doubled down on brand safety verification and contextual targeting in light of YouTube’s headwinds.

“It’s been interesting for us to watch because we’ve been working on this for four years before brand safety even became a big issue,” Goeldi said.

Although some advertisers, such as video game publishers, are more forgiving with contextual alignment on YouTube, other categories, such as luxury or retail, have more nuanced needs.

Subscribe

AdExchanger Daily

Get our editors’ roundup delivered to your inbox every weekday.

Luxury advertisers, for instance, not only want to buy brand-safe content, but similar to TV, many don’t want to appear adjacent to competitors or buy against content their competitors have as well.

Conversely, some CPGs and mass-market brands have unique requests that go well beyond whitelisting specific creators or channels.

“We ran a campaign for a toothbrush manufacturer, and they wanted to run just on tutorial videos that talk about glitter lipstick because you can apparently stain your teeth with glitter lipstick,” Goeldi said.

Pixability claims its platform answers the need for better brand safety and contextual targeting. Mindshare is using Pixability’s brand safety solution to vet YouTube videos on behalf of a luxury retail brand client.

Mary Gonzalez, digital account director for Mindshare, said client requests are far more stringent in the wake of YouTube’s brand safety challenges.

“They’re not only asking to reach an audience that’s interested in the ads, but doing so in a really relevant and premium environment,” Gonzalez said. “Human verification down to the video level is really important, and reporting down to the URL ensures we know where our ads have placed.”

Brands have become more specific about contextual alignment beyond the basic question: “Is this brand-safe?”

“There are lots of particularities we need to look at now at the brand level,” Gonzalez added. “There are additional controls we’re layering on through Pixability’s platform that we can’t get through Google as it is right now.”

Must Read

Lionsgate Enters The Ads Biz With An Exclusive Ad Server

The film and TV studio Lionsgate has chosen Comcast’s FreeWheel as its exclusive ad server to help manage and sell the growing volume of ad inventory Lionsgate creates with new FAST channels.

Layoffs

The Trade Desk Lays Off Staff One Year After Its Last Major Reorg

The Trade Desk is cutting its workforce. A company spokesperson confirmed the news with AdExchanger. The layoffs affect less than 1% of the company.

A Co-Founder Of DraftKings Wants To Help Creators Monetize Content

One of the DraftKings founders now leads HardScope, parent of FaZe Clan, aiming to bring FaZe’s content and distribution magic to creators beyond gaming.

Privacy! Commerce! Connected TV! Read all about it. Subscribe to AdExchanger Newsletters

APIs Have Had Their Moment, But MCPs Reign Supreme In The Agentic Era

On Tuesday, Infillion launched fully agentic media execution platform built on MCP, marking a shift from the programmatic to the agentic era.

Albertsons Launches New Off-Site Click-to-Cart Tech

The grocery chain Albertson’s is trying to reduce the time and number of clicks it takes to add an item to an online shopping cart. It’s new click-to-cart product should help.

Pinterest Acquires CTV Startup TvScientific (Didn’t CTV That Coming)

Looks like Pinterest has its eyes – or its pins, rather – fixed on connected TV.