Budget Airline VivaAerobus’ Omnichannel Strategy Readies For Takeoff
Airlines are not known for their great customer service. But while they can’t control the weather, they can do something about their data silos. “We have a lot of data, but the problem is it’s mainly unstructured data sitting in different databases,” said Aurelius Noell, director of ecommerce and commercial IT at VivaAerobus, a low-cost […]
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