Senior Editor
James covers the intersection of commerce, media and advertising technology.
AUTHOR ARCHIVE FOR:
James Hercher
Articles By James
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Stop & Shop Has Been In Ad ID Test-And-Learn Mode For Four Years – And It’s Only Getting Started
There’s no time to stop and shop when there’s so much to test and learn. Unless, of course, you’re Stop & Shop. The northeastern US grocery chain is four years into a program to expand its ecommerce marketing and first-party data capabilities. But it still feels like early innings, considering how much change has happened […]
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How Retail Media Ad Platforms Are Rewriting The Walled Garden Playbook
Walmart has The Trade Desk. Target’s Roundel uses Index Exchange as an SSP and taps Criteo and CitrusAds on the demand side. Quotient lost the grocery chain Albertson’s but signed exclusive contracts with AutoZone and Hy-Vee. CitrusAds picked up part of the Albertson’s ad tech business. The new varieties of retailer walled gardens are built on a foundation of open ad tech.
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Not To Be Left Out, Roku Announces Its Clean Room Service In Time For The Upfronts
Roku wants in on the clean room conversation. The streaming TV platform announced its proprietary clean room offering on Tuesday, with agency partners including Omnicom Media Group, Horizon Media and dentsu. The product was built on Snowflake’s media and ad tech cloud data infrastructure.
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Noodles & Company On Its Growing Appetite For Loyalty Program Data
Noodle & Company first started a rewards program in 2017, but for the first few years the goal was mainly to “surprise and delight” customers with random freebies or upgrades. In late 2019, it became a points-based program. The most significant aspect of the program’s transformation is mental, going from serving up random benefits to a system “based on personalized [and] targeted offers to individual guests.”
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Land O’Lakes Is Feeding Its Personalization Program With A CDP And Smarter Analytics
Roughly three years ago, dairy and food manufacturer Land O’Lakes tested a customer data platform (CDP) to help with site optimization. People who visited pages about horse management, for example, or how to set up a home chicken coop, were targeted with relevant ads. Land O’Lakes sells farm feed and equipment, not just products you […]
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PODCAST: AdExchanger TalksAdExchanger Talks: Retail Media Is Back And Ready For Business, With Kroger SVP Cara Pratt
Retail media is returning to the spotlight after its heyday of mascot-branded cereals in Saturday morning TV cartoons, newspaper circulars and cardboard cutouts in store aisles. This time, retail media is powered by first-party purchase data and loyalty programs. We speak to SVP of Kroger Precision Marketing Cara Pratt, an OG when it comes to OGs (online groceries, that is).
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Nextdoor Launches A Consolidated Ad Platform And Expands SMB Features
It’s your friendly neighborhood ad platform. At least, that’s the pitch by Nextdoor as its advertising business matures. Nextdoor launched a consolidated ad platform called Nextdoor Ads (if you can believe it), which brings self-service tech and new formats and features to its local and small business advertisers.
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AppLovin And The Trade Desk Sign Direct Buying Deal And Unified ID 2.0 Integration
AppLovin and The Trade Desk announced twin news items today. The mobile gaming and advertising giant launched an integration with Unified ID 2.0, and The Trade Desk buy directly from AppLovin for the first time. The Trade Desk has historically been a major demand partner for MoPub, said Meagan Martino, AppLovin head of demand for EMEA and the Americas, who came to AppLovin with the acquisition. “Getting The Trade Desk to migrate and transition to AppLovin was one of the top priorities for my team.”
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The W3C Is At A Crossroads For The Web And Itself, With MIT Exiting As Admin And Disarray On All Fronts
The Worldwide Web Consortium (W3C), the main technical standards developer of the internet, will lose longtime university partner MIT as administrator and US host organization at the end of this year. Many W3C members are advocating for a new organizational structure as a non-profit funded by members and board members – a familiar structure for industry orgs. But there is no immediate solution and MIT won’t renew its host contract at the end of the year. The clock is ticking.
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Instacart’s Ad Platform Hits Adolescence, With New Optimization And Bid Data Products
Two years after Instacart made its first major push into ad tech, the company is launching more products that follow the playbook written by other major online ad platforms. “We’re a maturing ad platform,” said Instacart VP of advertising product management Ali Miller. As Instacart itself learns over time what works and what doesn’t on its ad platform, it will turn those learnings into commercial products.
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A Bird’s Eye View Of The Commerce Agency Landscape
Consumer habits and changes among retailers themselves have reshaped the agency landscape around a new form of commerce media. The trend wasn’t as obvious a few years ago, when online retail media opportunity looked scattered with an emphasis on discounting: think cash-back apps and the heady days of Groupon sales, or CPGs on Amazon Fresh. Now, a brand that sells online faces a different landscape and an entirely different team of partners helping them.
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As Retailers Eye Cookieless Future, Google Intros New Shopper Marketing Tools
Google: Still trying to make shopping on Google happen. The search giant announced a new suite of shopper marketing tools on Monday. Google also that its Smart Shopping campaigns, which are campaigns connected to a merchant’s inventory catalogue, will be folded into its new Performance Max product by the end of the year.
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Window Shopping: How Retailers Are Rethinking Their Businesses For The Digital Age
Walmart uses its “growth algorithm” – adding high-margin advertising and its third-party marketplace businesses as it simultaneously invests in low-margin businesses (namely, groceries and ecommerce fulfillment). Macy’s is pursuing its Polaris plan, an overhaul built around its new customer lifetime value measurements. The mall-based fashion brand EXPRESS has an EXPRESSway Forward plan. Across categories and shopping channels, US retailers have reshaped their businesses.
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One Giant Leap For Cartkind: Instacart Takes its Ad Tech Off-Platform For The First Time
Instacart just took its first steps beyond owned-and-operated Instacart media with the launch of a new retail media offering that serves ads on grocers’ sites and apps. The new retail advertising product, called Carrot Ads, is part of a broader ecommerce offering Instacart introduced on Wednesday, which also includes Carrot Warehouses, a warehousing and fulfillment service, and an advertising analytics product dubbed Carrot Insights.
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TripleLift Snags 1plusX For $150 Million, Its First-Ever Acquisition
TripleLift, once a scrappy gen-two ad tech startup (though by now a grizzled programmatic veteran), announced its first-ever acquisition on Monday, spending $150 million for Swiss publisher data company 1plusX. The acquisition is meant to bolster TripleLift’s two-pronged focus on CTV and identity, TripleLift Chief Strategy Officer and co-founder Ari Lewine told AdExchanger.
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OPINION: The Sell SiderIbotta CEO Bryan Leach On Transitioning From A Cash-Back App To Cash-Everywhere Retail Media
If you know the brand Ibotta, you’re likely thinking of the popular cash-back app. Users upload receipts of in-store purchases and redeem credit for products listed for promotion in the app. But while that business still exists – and still represents the majority of Ibotta’s revenue – the company is shifting from DTC app to B2B2C performance marketing network.
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The Trade Desk Adds Adobe’s CDP Email Data To Unified ID
The Trade Desk and Adobe Experience Cloud announced a partnership on Thursday to sync emails stored in the Adobe CDP product with The Trade Desk, which converts the emails into Unified ID 2.0 (UID2) IDs that can be traded programmatically. Advertisers and publishers have moved away from DMPs and other cookie-based advertising ID solutions in […]
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Google Analytics To Stop Logging IP Addresses And Sunset Old Versions In Privacy Standards Overhaul
Major changes are coming to Google Analytics as the company navigates higher consumer privacy standards and increasingly complex international privacy laws. The most consequential change: Google Analytics will no longer log or store IP address information.
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Google Chief Measurement Strategist Pens Converted: A How-To For Adopting Lifetime Value Metrics
It’s a familiar story – He picked up a new pandemic hobby, while finding pockets of time away from small children. For Neil Hoyne, Google chief measurement strategist, being stuck at home meant writing a book. Converted: The Data-Driven Way to Win Customers’ Hearts, was published last month. “The single lesson that pulls through here is that a lot of these changes are easier for companies to realize then what they may suspect.”
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How Wine Access Fled Old Media Tactics And Chased Consumers Into The Subscription Economy
Wine Access has evolved in lockstep with the internet and changing consumer habits. In 2006, it started operating ecommerce domains for wine publications and vineyards. Because it sends email follow-ups on behalf of wine sellers, Wine Access became an early email database with daily newsletter content and special offers. The company also started producing stories and content about its vineyard customers and wines, which generated cookies and publisher data. In 2017, it launched its own online store. Over the past two years, the company has been surfing the next major wave of the digital economy: the great subscription boom.
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Microsoft Ads Chief Rob Wilk On Why Advertising Is The Company’s ‘Newfound Religion’
Microsoft is the multitrillion-dollar advertising company that nobody saw coming. There’s a reason for that. Until recent, Microsoft was a distant and relatively uninvested competitor in the advertising sector. The company didn’t have ad tech, exactly, and its own properties – MSN, the Bing search engine and the Edge browser – never gained marketer mindshare. But that’s going to change, said Rob Wilk, who took over as head of Microsoft Advertising in January.
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Integral Ad Science Reports 34% Annual Growth, With CTV Ambitions (But Programmatic Gains)
Integral Ad Science is chasing two shiny trends – contextual targeting and connected TV – as the company charts a course in digital measurement and ad verification. The growth plan has generated, well, growth. IAS earned $323.5 million last year, up by more than a third from 2020, the company reported in its quarterly earnings report on Thursday. Though Integral’s net loss grew year-over-year as well, from $32 million to $52 million.
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PODCAST: The Big StoryThe Big Story – The War In Ukraine
This week, there’s only one big story: the Russian invasion and war in Ukraine. The worlds of media, marketing and technology are reckoning with their role in a time of war. Difficult theoretical questions of content moderation and information access are all of a sudden not-so-theoretical and advertisers, too, must consider their role.
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LiveRamp And The Trade Desk Launch An EU-Specific ID – And Call For An End To Programmatic ‘Infighting’
The ad tech industry has been held back for years over what Trade Desk CEO and Founder Jeff Green called “infighting” between independent programmatic companies, rather than a spirit of open collaboration. Green made his remarks on Monday, speaking at LiveRamp’s RampUp conference in San Francisco. “There’s always been a fear among the open internet and what was once called the Lumascape, where everyone’s afraid of the other logos on the screen.”
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Why Amazon Aggregator Thrasio Is Sticking With Ecommerce-Native Experts Over Legacy Vendors
If you aren’t plugged into Amazon news, you may not know about Thrasio. But it’s one of the biggest Amazon brand aggregators. And it’s looking for more ways data sources and data vendors that can assemble a picture for new acquisitions or ways to grow the current portfolio through advertising and analytics.
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Verisk Buys Infutor For $225 Million To Add Marketing Services To Consumer Data Business
Everyone and their mother is becoming an advertising company. And that trend took another step forward on Thursday with the news that Verisk, a consumer data provider for insurance, lenders and financial services, acquired the identity resolution company Infutor for $225 million.
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Walmart Breaks Out Ad Business Revenue At $2.1 Billion And Details How Ads Power Its Retail Evolution
Walmart went further than it ever has in support of its advertising business when the retail big kahuna reported earnings on Thursday. The company broke out advertising revenue for the first time, with Walmart clearing $2.1 billion worldwide. $500 million of that total was credited as revenue earned as a reduction to an advertiser’s cost of sales (make of that what you will). The other $1.6 billion was pure media biz.
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The Trade Desk Hits A Billion-Dollar Run Rate And Explains Why It Ditched Google Open Bidding
The Trade Desk started flexing its scale muscles around two years ago, leaving other independent DSPs behind in terms of what it invests in QPS data (queries per second, which become a major cost factor when a company bids on billions of impressions) and pushing back on IAB solutions that gave preferential treatment to Google products. Now a billion-dollar annual business, The Trade Desk has become an even more assertive player in the media landscape.
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Google And IAB Europe Are Losing Data Privacy Lawsuits In The EU, But What Does It Mean?
Legal and court losses are piling up across Europe for American ad tech companies – and for Google. Turns out navigating the GDPR and last year’s Schrems II decision, which invalidated Privacy Shield, the former data-sharing agreement between the US and the EU, is far from straightforward. In January, the Austrian data protection authority (DPA) […]
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Mozilla And Meta Submit (Yet Another) Privacy Ad Tech Proposal In New W3C Group
The first meeting of the W3C Private Advertising Technology Group (PATCG) took place this week, bringing together the biggest American browser and tech companies. One important new item on the agenda is called Interoperable Private Attribution (IPA), a joint proposal by Mozilla and Meta engineers. If adopted, it would improve cross-device or cross-browser attribution tracking without tripping any of Apple or browser-based privacy policies. That’s a big “if” though. And, even optimistically, could take years to ship.