Home AdExchanger Talks How Ecommerce Brands Are Finding Customers During A Tempest Of Headwinds

How Ecommerce Brands Are Finding Customers During A Tempest Of Headwinds

SHARE:

Americans are dealing with tumultuous change at the moment.

I know it.

But consider the situation for a Slovenian ecommerce ad agency, navigating the same tariff craziness, as well as the flood of Temu advertisements that are being pulled from the US market. And that’s not to mention the platform AI solutions all looking to replace human agency services. Oh, and Meta’s ad platform for humans has gone haywire.

In this week’s episode, AdExchanger sits down with Rok Hladnik, founder and CEO of Flat Circle, a performance marketing specialist that works primarily with DTC brands on the major social platforms and post-purchase channels, like email and SMS.

Based in Ljubljana, the capital of Slovenia, Flat Circle came to be in 2019, following months of Hladnik’s own tinkering with the then-Facebook ad platform. At the time, he was CEO of the regional newspaper Primorske novice and was looking into potential social distribution. He enjoyed the ability to test and learn and to understand customers or readers at a granular level.

“The dopamine boost that you got five years ago, when the data was appearing in the ad account instantly,” Hladnik reminisced.

Would any of that magic still exist if a young Hladnik began tinkering with the Meta platform?

Unfortunately, definitely not.

Meta remains the biggest and de facto channel for online customer acquisition, though.

Also this episode: How specialist agencies and advertising consultants are thinking about agentic AI coming for their jobs, where Temu crap goes without the American market and the prospects for social-based DTC brands.

For more articles featuring Rok Hladnik, click here.

Must Read

Monopoly Man looks on at the DOJ vs. Google ad tech antitrust trial (comic).

2025: The Year Google Lost In Court And Won Anyway

From afar, it looks like Google had a rough year in antitrust court. But zoom in a bit and it becomes clear that the past year went about as well as Google could have hoped for.

Why 2025 Marked The End Of The Data Clean Room Era

A few years ago, “data clean rooms” were all the ad tech trades could talk about. Fast-forward to 2026, and maybe advertisers don’t need to know what a data clean room is after all.

The AI Search Reckoning Is Dismantling Open Web Traffic – And Publishers May Never Recover

Publishers have been losing 20%, 30% and in some cases even as much as 90% of their traffic and revenue over the past year due to the rise of zero-click AI search.

Privacy! Commerce! Connected TV! Read all about it. Subscribe to AdExchanger Newsletters

No Waiting for May – CES Is Where The TV Upfront Season Starts 

If any single event can be considered the jumping-off point for TV upfronts, it’s the Consumer Electronics Showcase (CES), which kicks off this week in Las Vegas, Nevada.

Comic: This Is Our Year

Comic: This Is Our Year

It’s been 15 years since this comic first ran in January 2011, and there’s something both quaint and timeless about it. Here’s to more (and more) transparency in 2026, and happy New Year!

From AI To SPO: The Top 10 AdExchanger Guest Columns Of 2025

The generative AI trend generated endless hot takes this year, but the ad industry also had plenty to say about growing competition between DSPs and SSPs. Here are AdExchanger’s top 10 most popular guest columns of 2025 and why they resonated.