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»Simon Chatfield

Acxiom And Adobe Team Up To Connect The Passenger Experience At Heathrow Airport

Every year, 75 million passengers travel through Heathrow Airport, shopping, eating and engaging with services as they wait to board their flights. But despite the thousands of interactions passengers have with its concessions, Heathrow itself knows very little about those people, said Simon Chatfield, head of eBusiness and CRM at Heathrow Airport. “Most of that… Continue reading »

by Alison Weissbrot // August 8th, 2017 //
»
 

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