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  • Budget Airline VivaAerobus’ Omnichannel Strategy Readies For Takeoff

    Airlines are not known for their great customer service. But while they can’t control the weather, they can do something about their data silos. “We have a lot of data, but the problem is it’s mainly unstructured data sitting in different databases,” said Aurelius Noell, director of ecommerce and commercial IT at VivaAerobus, a low-cost […]

  • Outdated Marketing Processes Threaten Revenue, Customer Engagement

    “Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media. Today’s column is written by Dave O‘Flanagan, co-founder and CEO at Boxever. Reaching consumers and influencing purchases is harder than ever. Ad blocking, email filtering, shrinking attention spans and the proliferation of devices and channels […]