Home Data-Driven Thinking Avoiding CCPA Privacy Pitfalls: Lessons From The Honda Settlement Order

Avoiding CCPA Privacy Pitfalls: Lessons From The Honda Settlement Order

SHARE:
Michael Hahn, Executive Vice President & General Counsel at IAB and IAB Tech Lab
Arlene Mu, Assistant General Counsel, IAB

We all know it is difficult for participants in digital advertising to enter into contracts with every company to which they disclose personal information. 

However, difficulty is no longer an acceptable excuse, especially after the California Privacy Protection Agency’s recent enforcement action against American Honda Motor Co. 

That case highlights a critical compliance reminder for digital advertising: All parties must ensure legally required data protection contract terms are included whenever they sell, share or disclose consumer data to ad tech vendors. 

On March 12, 2025, the California Privacy Protection Agency (CPPA) fined American Honda Motor Co. $632,500 for violating the California Consumer Privacy Act (CCPA), along with other compliance and remedial requirements.

Among the alleged violations, Honda was found to have collected personal information (PI) on its website and then sold, shared or disclosed that information to ad tech vendors. Under the CCPA, businesses must have agreements containing legally required consumer protection terms with any third party, service provider or contractor to whom they disclose PI. Honda failed to provide evidence of having these necessary agreements. 

The settlement order requires Honda to update its agreements within 180 days to ensure compliance with CCPA requirements.

Why advertisers should pay attention

In digital advertising, advertisers use various ad tech tools (such as pixels, tags, cookies, SDKs and server-to-server calls) to collect and share personal data for targeted ads on third-party sites. The complex nature of digital ad campaigns often leads to the disclosure of personal information to many companies, including some with which advertisers may not have appropriate contracts in place.

Additionally, advertisers sometimes rely on technology companies to act as service providers, and those companies disclose personal information on the advertiser’s behalf. Advertisers also commonly depend on ad agencies to manage technology and place ads, often through insertion orders that may lack necessary data protection terms.  

The industry’s dynamic data flows make it difficult for advertisers to track their relationships with ad tech vendors and maintain compliance. But make no mistake, the Honda enforcement action makes clear that advertisers are responsible for selling personal information they collect and disclose, even when facilitated by others. Honda’s inability to provide agreements with required CCPA terms highlights a common compliance challenge for advertisers. 

Filling the gaps

Subscribe

AdExchanger Daily

Get our editors’ roundup delivered to your inbox every weekday.

Advertisers must address ad tech’s contractual challenges by first mapping out outbound data flows, identifying the relevant technology components (pixels, tags, API calls, SDKs) and reviewing vendor roles in ad campaigns. 

Next, advertisers should create contracts with the proper data protection terms for each ad tech vendor that is receiving or disclosing data as part of a campaign. This includes ensuring similar agreements with any third parties to whom service providers disclose personal information.  

Advertisers often ride on their agency contracts with ad tech providers. But advertisers must verify that their agencies establish contracts (including required CCPA terms) with each ad tech company and that advertisers retain third-party beneficiary rights. Without these rights, advertisers don’t have contractual terms with the ad tech providers and can run into the same problem as Honda.

Alternatively, advertisers can use an industry-standard solution, such as the IAB Multi-State Privacy Agreement (MSPA). This agreement provides a unified privacy framework for advertisers, agencies, ad tech vendors and publishers to comply with US state privacy laws. 

The MSPA automatically establishes contractual relationships among signatories as personal information moves through the digital advertising ecosystem, filling gaps in existing contracts.  By becoming an MSPA signatory and encouraging their partners and agencies to do the same, advertisers can simplify compliance efforts. 

The Honda settlement serves as a critical reminder that digital advertising remains an enforcement priority. And ad tech’s complexities are no shield from oversight. Advertisers must proactively ensure they have the proper contractual protection when engaging with tech vendors.

Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media.

Follow IAB, IAB Tech Lab and AdExchanger on LinkedIn.

For more articles featuring Michael Hahn, click here.

Must Read

John Gentry, CEO, OpenX

‘I Am A Lucky And Thankful Man’: Remembering OpenX CEO John ‘JG’ Gentry

To those who knew him, John “JG” Gentry wasn’t just a CEO. He was a colleague who showed up with genuine care and curiosity.

Prebid Takes Over AdCP’s Code For Creating Sell-Side AI Agents

The group that turned header bidding software into an open standard is bringing the same approach to publisher-side AI agents.

Meta logo seen on smartphone and AI letters on the background. Concept for Meta Facebook Artificial Intelligence. Stafford, UK, May 2, 2023

Meta Bets That Its Ad Machine Can Fund Its AI Dreams

Meta is channeling its booming ad revenue into a $135 billion AI drive to power its “personal superintelligence” future.

Privacy! Commerce! Connected TV! Read all about it. Subscribe to AdExchanger Newsletters
Comic: Header Bidding Rapper (Wrapper!)

Microsoft To Stop Caching Prebid Video Files, Leaving Publishers With A Major Ad Serving Problem

Most publishers have no idea that a major part of their video ad delivery will stop working on April 30, shortly after Microsoft shuts down the Xandr DSP.

AdExchanger's Big Story podcast with journalistic insights on advertising, marketing and ad tech

Guess Its AdsGPT Now?

Ads were going to be a “last resort” for ChatGPT, OpenAI CEO Sam Altman promised two years ago. Now, they’re finally here. Omnicom Digital CEO Jonathan Nelson joins the AdExchanger editorial team to talk through what comes next.

Comic: Marketer Resolutions

Hershey’s Undergoes A Brand Update As It Rethinks Paid, Earned And Owned Media

This Wednesday marks the beginning of Hershey’s first major brand marketing campaign since 2018