And from measurement comes revenue.
“The whole cross-device measurement question is about understanding the broader marketing goal, but we also all know that if it’s not measured, it’s not valued,” said Carat Global Chief Digital Officer Anthony Rhind during a panel session on the subject at the Programmatic I/O conference in New York City on Wednesday.
“Cracking the cross-channel piece is about getting revenue growth for the programmatic component of our industry.”
Much of the cross-channel measurement question also revolves around figuring out how to create a bridge between online engagement and offline activity. The impetus for establishing that connection comes from both the buy side and the sell side, said David Wong, VP of product at Nielsen.
“Naturally advertisers want to understand how investment online impacts offline sales, but the sell side also wants to understand how their inventory influences offline behavior,” Wong said. “For example, we’ve done work with CBS to see how their content relates to offline sales.”